Legal
Privacy Policy
Last updated: 21 May 2026
1. Introduction
This Privacy Policy explains how THAAYAKAM LTD ("we", "us" or "our") collects, uses and protects your personal data when you visit our website or engage with our services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
- Company name: THAAYAKAM LTD
- Company number: 12875849
- Registered in: England and Wales
- Email: hello@thaayakam.co.uk
- Website: thaayakam.co.uk
We act as the Data Controller for personal data collected through this website.
2. Information we collect
We may collect the following categories of personal data:
Information you provide directly:
- Name, email address, phone or WhatsApp number, and organisation name submitted via our contact form
- Your project description or enquiry details
- Budget range and service of interest
- CV, portfolio, or work samples sent to our careers email
Information collected automatically:
- IP address and approximate location (country or city level)
- Browser type, device type, and operating system
- Pages visited, time spent, and referral source
- Analytics identifiers via cookies (see section 8)
3. How we use it
We use your personal data to:
- Respond to your enquiries and provide the services you request
- Improve our website and service offerings based on aggregated analytics
- Meet our legal and regulatory obligations
- Prevent fraud and maintain website security
We do not sell your personal data to third parties. We do not use it for unsolicited marketing without your explicit consent.
4. Legal bases
Under UK GDPR, we process your personal data on the following lawful bases:
- Legitimate interests — responding to your enquiry and improving our services
- Contractual necessity — processing data required to deliver the services you have engaged us for
- Legal obligation — compliance with tax, accounting and regulatory requirements
- Consent — where you have opted in to analytics or marketing cookies
6. Retention
We retain your personal data only as long as necessary:
- Enquiry data: up to 12 months after last contact, unless a contract is formed
- Contract-related data: 7 years to meet legal and accounting obligations
- Analytics data: as per the retention settings of each tool (typically 14 to 26 months)
7. Your rights
Under UK GDPR you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — ask us to correct inaccurate data
- Erasure — ask us to delete your data where there is no legitimate reason to keep it
- Restriction — ask us to restrict processing in certain circumstances
- Portability — receive your data in a machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, email hello@thaayakam.co.uk. We will respond within one month. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
9. Changes
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Significant changes will be communicated via a notice on the website. Your continued use of the site after changes are posted constitutes your acceptance of the updated policy.
10. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: hello@thaayakam.co.uk
- Post: THAAYAKAM LTD, Registered in England and Wales, Company No. 12875849